A card issued abroad is not a dead end for your booking. Sales.Travel accepts both Russian cards and cards issued by foreign banks — the key is choosing the right method and knowing which currency you'll be charged in.
We accept Mir cards, as well as Visa and Mastercard from Russian banks. Foreign-bank cards and UnionPay also work — the charge is taken in the transaction currency. If a card is declined, there are alternatives: SBP, crypto payment and invoicing.
01 / What we acceptWhich cards you can pay with
The Sales.Travel checkout supports several card types: Russian cards are used for payments in rubles, while foreign-bank cards cover payments in foreign currency. Here is a summary of what's supported.
02 / Currency & feesWhich currency and what fees apply
When you pay with a foreign-bank card, the money is charged in the transaction currency, and your bank converts it into your account currency at its own rate. A cross-border or conversion fee may apply — its size depends on your card plan, so it's best to confirm the exact amount with your issuing bank.
- The conversion rate is set by your bank, not by Sales.Travel.
- A cross-border fee may be added under the rules of the payment system and your card plan.
- Confirm exact rates and limits with your issuing bank — they differ from bank to bank.
03 / How to payPaying by card step by step
Go to checkout
In My bookings, open the order and tap “Pay”.
Choose card payment
Pick “Bank card” — Mir, Visa/Mastercard and UnionPay are all supported.
Enter card details
Fill in the number, expiry date and CVV. For foreign-bank cards the amount is shown in the transaction currency.
Confirm with 3-D Secure
Approve the payment with the SMS code or in your bank app. Once it goes through, the booking status updates automatically.
04 / If it's declinedWhat to do when a card is declined
A decline usually comes from the issuing bank: a limit reached, a block on online or international transactions, or anti-fraud. First check the reason with your bank, and if card payment still won't go through, use an alternative.
05 / SupportIf you need help with payment
The Sales.Travel team can help you choose a payment method and sort out a decline. Message the bot @sales_travel_bot, call 8 800 1000-646, or open your account — your order status and the available payment methods are always there.
06 / FAQFrequently asked questions
Can I pay with a card from a foreign bank?
Yes. Cards issued outside Russia are accepted, and the payment is taken in the transaction currency. Your issuing bank converts it into your account currency at its own rate.
Do you accept UnionPay?
Yes, UnionPay is supported. As with any card, check your limits and that online transactions are enabled with your bank beforehand.
My card is declined — what should I do?
First check the reason with your issuing bank (a limit, a block on international transactions, anti-fraud). If that doesn't help, pay via SBP, crypto or invoice, or contact us.
What fee applies when paying with a foreign-bank card?
Any conversion or cross-border fee depends on your card plan, so it's best to confirm the exact rate with your issuing bank — it differs from bank to bank.