Three tiers —
one standard of quality
The basic concierge is free for all clients. Club and Private Office unlock closed rates, 24/7 access and extended guarantees.
- ✓Personal manager for the trip
- ✓Reply within 2 hours
- ✓3 options to choose from
- ✓Document processing
- ✓On-trip support (business hours)
- ✕Personal 24/7 outside business hours
- ✕Closed provider rates
- ✓Everything in Standard
- ✓Personal manager 24/7
- ✓Closed rates −15–28%
- ✓Upgrades by default
- ✓Priority booking in high season
- ✓Best price guarantee
- ✓Hotel replacement at our expense
- ✓Everything in Club Concierge
- ✓Travel + legal + lifestyle team
- ✓Charter flights and superyachts
- ✓Closed hotels and villas
- ✓Michelin 3★ — a table on any date
- ✓Lifestyle support 365/24
Not just tours —
any task on your travels
Itinerary design
Tell us the format, budget and dates — we'll send 3 options at different price points. We book only after your confirmation.
Flights & upgrades
Direct IATA fares from 1,200+ airlines, business class below aggregators, partner miles & status.
Hotels & villas
Hotels and villas from the live catalogue and partner allotments. We book after you confirm.
Premium transfers
Airport → hotel, intercity, on your daily schedule. Cars from the transfers catalogue.
Yacht & jet charter
Charter requests: we collect options from operators and send them for confirmation.
Lifestyle & leisure
Restaurant bookings, tickets and events — on request, subject to availability.
Visas & documents
VOA, e-visa, Schengen via partner visa centres. Residency in the UAE, Cyprus, Turkey, Greece.
SOS on the road
Flight delays, lost luggage, hotel issues, medical assistance — we work with the provider on the case.
Property & residency
Viewings from the listings catalogue, legal support and residency — on request.
From the first request —
to your return home
Request
Message us on Telegram or leave a request on the site. No registration required.
2 minBriefing
A manager reaches out to clarify the format, dates, budget and preferences.
within 2 hSelection & presentation
We prepare 3 options at different price points. We compare hotels and explain the upsides.
within 1–2 daysBooking & payment
Once you choose, we confirm with the provider and issue an invoice. Nothing is charged before confirmation.
within 30 minOn the trip
Your manager is reachable 24/7. Delays, changes, emergency help — all handled through them.
any timeFrequently
asked questions
Didn't find your answer? Message us on Telegram — we reply within an hour.
Ask on TelegramThe first step —
one message on Telegram
Describe what you'd like. A manager will reply within an hour and prepare options with no booking commitment.
