Your card keeps getting declined and the booking is about to expire? The Faster Payments System (SBP) settles in seconds: you scan a QR code in your own banking app — no card number, no SMS code required.
SBP lets you pay by QR code straight from your bank account. The payment is instant, with no card details and no 3-D Secure, and usually no fee for the payer. It's a handy backup when a card won't go through online. Choose "SBP" at checkout, scan the QR, and the status will update under My bookings.
01 / What it isWhat SBP payment is
The Faster Payments System is a service for instant transfers between bank accounts, supported by most Russian banks. Instead of card details, you pay directly from your account, confirming the transaction in your own banking app. For a traveller, this means two things: the payment clears in seconds, and it doesn't depend on whether your card is set up for online payments.
02 / Why it's handyFast, cardless and 3-D Secure-free
Here's how SBP compares with a regular card payment, so you can see where it saves you time and hassle.
03 / How to payPaying by QR in five steps
Choose SBP at checkout
On the booking payment page, select "SBP QR code" instead of entering a card.
Open your banking app
A QR code appears on the screen. Open your banking app and go to its QR-payment or scanner feature.
Scan the QR code
Point the camera at the code. If you're paying from the same phone, tap the QR — most banks pick it up automatically.
Check the amount and the payee
Verify the amount and the payee Sales.Travel, then confirm the payment in your banking app.
Wait for confirmation
Within a few seconds, the booking status updates. A confirmation arrives by e-mail, and the payment appears under My bookings.
04 / If something's offWhen the payment won't go through
- The QR won't scan — raise your screen brightness or refresh the payment page to get a fresh code.
- Your bank isn't listed — SBP works with most banks but not every one; try another of your banks or a different payment method.
- Charged, but the status hasn't changed — wait a couple of minutes and refresh My bookings; SBP funds settle instantly, but the status display may lag a little.
- Not sure the payment went through — don't pay twice; message @sales_travel_bot or call support, and we'll check the payment for you.
If nothing helps, support is available by phone at 8 800 1000-646 and via @sales_travel_bot — we'll help you complete the payment and keep your booking.
05 / FAQCommon questions about SBP
Is paying via SBP safe?
Yes. You confirm the payment inside your own banking app and never enter card details — that's why no separate 3-D Secure step is needed. Always verify the amount and the payee Sales.Travel before confirming.
Is there a fee?
As a rule, SBP charges the payer no fee. Some banks may apply their own limits and terms — check your own banking app.
My card keeps failing — will SBP help?
Often, yes. SBP pays directly from your account, bypassing card restrictions, so it's a good backup when an online card payment fails.
How are SBP payments refunded?
When a booking is cancelled, the refund follows the fare rules and goes back to the same account you paid from. Timing depends on your bank; the status is always visible under My bookings.