A package tour is the convenience of «all in one», but the line between «already included» and «paid on arrival» is not always obvious. Here's what the price usually covers, what is almost always extra, and where to find the exact contents of your specific tour.
As a rule, a package covers the flight, accommodation with your chosen board, the airport–hotel transfer and basic insurance. Visa, extended insurance, excursions, city tax and surcharges for board or room category are usually extra. The exact list is in the tour description and in your confirmation under «My bookings».
01 / IncludedWhat the price usually already covers
A base package is built so you can fly, check in and be insured without any separate purchases. Most often it includes four components.
- Flight — round trip, usually on a scheduled or charter service, with the baggage allowance stated in the fare.
- Accommodation at the chosen hotel with the board type stated in the tour (BB, HB, FB or all-inclusive).
- Transfer from airport to hotel and back — group or private, depending on the package.
- Basic medical insurance for the trip, with the minimum cover required by the destination.
02 / ExtrasWhat is more often paid separately
These items depend on the destination, the hotel and your plans, so they are rarely built into the base price. Budget for them in advance.
03 / CheckHow to find the exact contents of your tour
There is no universal set: the same hotel can be sold with or without a transfer, with breakfast or all-inclusive. So the only reliable source is the specific tour page and your confirmation.
Open the «What's included» block
A Sales.Travel tour page usually has a dedicated list of inclusions and notes on paid items — read it before you pay.
Check the board and transfer
Make sure the board code (BB/HB/FB/AI) and the transfer type match what you expect.
Review the confirmation
After payment, the contents are fixed in the voucher, available under «My bookings».
Clarify anything unclear with support
If the wording is ambiguous, ask in advance — by phone at 8 800 1000-646 or via @sales_travel_bot.
04 / FAQFrequently asked
Is the visa included in the tour price?
As a rule, no. Visas and entry fees are usually paid separately, and in some countries you arrange them yourself. Check the destination requirements in the tour description.
Does the package insurance cover everything?
Basic insurance covers the minimum required by the destination. For active holidays, chronic conditions or a higher limit, add an extended policy — that's a separate option.
Why does the hotel ask for a payment at check-in?
Usually it's the resort or city tax, a room deposit, or charges for services outside the package. These are not part of the tour price and are collected by the hotel directly.
Where can I see the exact contents after paying?
In the voucher and confirmation under «My bookings». If anything differs from the description, contact support before departure.