Changing a password is a habit, not an emergency. If you remember your current password and simply want to refresh it, it takes a couple of minutes in your account: open your security settings, enter the old password and then the new one twice. This isn't the same as recovery — recovery is only for when the password is genuinely lost.
Open your account → security section, enter the current password and the new one twice, then save. The password needs to be long enough and contain both letters and digits. If you don't remember the current password, this isn't the place — recovery runs through an e-mail link, see password recovery.
01 / The differenceChanging and recovering are not the same
This is where most people get confused. Changing a password is a planned action inside your account: you're already signed in, you remember the current password, and you replace it with a new one. Recovery is the way out when the password is forgotten and you can't sign in — that one needs an e-mail link. Use the table below to pick the right path.
02 / HowHow to change the password in your account
Open your security settings
Sign in to your account and go to profile settings, to the security block — that's where the password field lives.
Enter your current password
This is how the system confirms it's really you changing the password. If the current one doesn't work, don't try to guess it — switch to recovery instead.
Enter the new password twice
The new password goes into two fields to rule out a typo. Both entries have to match exactly.
Save
Once you save, the new password takes effect right away. On your other devices you'll usually need to sign in again.
03 / RequirementsWhat the new password should look like
For the password to be accepted, it needs to meet a few basic requirements. If the form highlights the field in red, it's almost always one of the points below.
- Length. The password has to be long enough — too short and it won't be accepted.
- Letters and digits. A mix of letters and digits is required, not just one of them.
- A match. Both new-password fields have to be identical.
- Not the old one. It's better to set a genuinely new password than to reuse the previous one.
04 / No passwordIf you sign in via Telegram or Google
When you sign in via Telegram or Google, your account may have no separate password at all — the external service confirms the login. In that case you won't need a «current password» field: in your security settings you can simply set a password for the first time by entering the new one twice. After that, regular password sign-in becomes available too — alongside Telegram or Google.
05 / If it failsWhat to do if the password won't change
- The current password is rejected. Don't keep guessing — switch to recovery via the e-mail link.
- The fields don't match. Check your keyboard layout and Caps Lock, then re-type the new password in both fields.
- The recovery e-mail doesn't arrive. Check your spam folder, see why the e-mail isn't arriving.
- Nothing helps. Message the bot @sales_travel_bot or call support at 8 800 1000-646.
06 / FAQFrequently asked
I forgot my password — can I change it right here?
No. Changing it in your account requires the current password. If you don't remember it, use recovery — you'll get an e-mail link that lets you set a new one.
Will changing the password sign me out of my other devices?
Usually yes: your other devices will ask you to sign in again with the new password. That's normal — and even helpful if you're changing it for security reasons.
I sign in via Telegram and there's no «current password» field. Is that a bug?
No. An account with no password has nothing to confirm — you just enter the new password twice and save. After that, e-mail-and-password sign-in becomes available.
How often should I change my password?
There's no strict rule. Change it if you've typed it on someone else's device, suspect a leak, or reuse it elsewhere. Otherwise, one long, unique password is enough.