Polyana Grand Hotel is located in Krasnaya Polyana. The hotel is located next to cable cars and ski slopes.
The hotel has 413 suites are available for guests. The hotel has a year-round outdoor sports pool with a length of 50 m. It offers views of the mountain peaks. There is also a year-round indoor pool with a length of 25 m and Finnish saunas. Professional teachers work with kids in children's clubs. Parents can only enjoy their vacation together. A medical center and spa are also available. An electric shuttle shuttle is available throughout the hotel for guests' convenience. The room rate includes access to the 25-meter and 19-meter indoor pools, the outdoor pool, the gym, and the kids' and teens' clubs. Daily entertainment programs for children and adults are organized, as well as scheduled fitness classes. Daily passes for all Gazprom Polyana ski lifts are provided for each guest in the room.
Important information
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself.
Front desk is open 24/7.
Maintenance work: 25-meter indoor pool from September 21 to October 4, 2026, and 19-m indoor pool in Building A from November 30 to December 14, 2026.
Pool hours at the Grand Hotel Polyana:
25-meter indoor pool (Building C) — from 9:00 AM to 8:30 PM.
19-meter indoor pool (Building C) — from 8:00 AM to 8:00 PM.
Outdoor summer pool (Building B) — from 9:00 AM to 8:30 PM.
50-meter outdoor pool (Building B) — from 7:30 AM to 10:00 PM.
Scheduled renovations and finishing work will be carried out at the hotel from May 15, 2026.
Guests should contact the receptionist for pricing on parking, transfers, and extra beds. Contact information is provided in the booking confirmation.
Maintenance work at the Aquapark: from November 5, 2026 to November 27, 2026.
All breakfasts are included in the rate, buffet style.
Parking is available on the resort grounds for hotel guests for a fee.
Gazprom Polyana Ski Resort cable car closures for maintenance:
Psekhako II-A2 (Laura): from November 9, 2026 to December 13, 2026.
Psekhako II-N (Laura): from October 4, 2026 to October 8, 2026; from October 15, 2026 to October 23, 2026; from November 9, 2026 to December 29, 2026.
Psekhako II-AZ (Laura): from August 15, 2026, to August 25, 2026; from November 9, 2026, to December 27, 2026.
K1-K5 (Alpika): from August 15, 2026, to August 25, 2026; from October 25, 2026, to November 2, 2026; from November 9, 2026, to December 13, 2026.
Scheduled maintenance dates may be adjusted depending on weather conditions.
Guests can order additional meals at the reception desk or in the restaurant.
Starting May 1, 2026, a fee for visiting the Sochi National Park will be introduced. The fee will be RUB 300.00.
A national park ticket is required for the following: visiting the Pikhtovy slope, ascending the Alpika slope, and in summer, for Route 8A (Medvezh'i Vorota Tract - Bzerpinsky Cornice - Kholodny Camp).
Only for visiting the Psekhako Plateau (1440 m). Guests staying at the Grand Hotel Polyana do not need to purchase a national park ticket.
